McMaster Gallery
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Frequently Asked Questions                                                                           

What is your turn-around time?

The estimated turnaround time is approximately two-weeks. For more detailed projects, such as shadow boxes, extra time may be required.

Do I have to pay beforehand?

No, we rarely ask for a deposit on your custom framing.

How does the Restoration process work?

You will need to leave your artwork in our care for approximately two-three days to properly assess the work and provide a comprehensive quote. Assessments are provided at no obligation or charge.


Click the button below for more details. Please call if you have further questions.


RestorationsRestorations

Where can I park?

There are plenty of places to park in the Dundas area!


  • There is meter parking along King Street and along Ogilvie. Please note, these meters are only free of charge on weekends and on holidays.
  • There is free parking along the side streets of Dundas, watch for posted signs.
  • On Hatt Street, there is a municipal parking lot adjacent to the Hamilton Public Library, as seen below:

How do you arrive at your pricing?

Pricing is based on overall size, materials selected, and complexity of work involved. We offer the highest quality of archival materials to choose from.

Do you have an accessibility access?

Yes we do! Here's a step by step guide, alongside a video, on how to find it.

  1. The Accessibility Entrance for the Carnegie Building is located along Ogilvie Street. Enter through the Barber Atrium and head towards the back wall furthest from the door you came in.
  2. There will be an elevator there. Enter it, and select Lower Level.
  3. Once the door opposite the one you came in opens, walk to the end of the hallway until you enter the Lower Gallery Room.
  4. Turn right, and walk to the far end of the room.
  5. Exit through the doors on your left, take another left, and you will enter McMaster Gallery Custom Framing.

The button below leads to a video guide on how to find it:

External link opens in new tab or windowAccessibility EntranceAccessibility Entrance

Do you work with textiles?

Yes we do. Our extensive experience means we have framed things of all shapes and sizes! Come in, and we'll gladly take a look!

We frame rug hookings, cross stitches, felted materials, scarves, clothing, jerseys, sports uniforms and more!

Do you use archival materials?

We only use premium archival / museum quality materials to preserve your artwork

Do you do printing?

We do not do printing, but we are happy to provide recommendations on where you can get printing done!

Where can I leave you a 5 star review?

The best place to leave us an awesome review is on Google, by clicking the button below. Thank you so much!

External link opens in new tab or windowLeave Us a ReviewLeave Us a Review

Do you have fun here?

Yes! The entire Team here at McMaster Gallery loves what we do.

As art enthusiasts and members of the Dundas Community, we love carefully preserving your artwork for decades to come. We take great pride in all of our work.

Do you have Gift Cards?

Gift cards are available in store. A great gift for all of the art-lovers in your life!



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McMaster Gallery

10 King Street West, Lower Level,

Dundas, Ontario, Canada

L9H 1T7


(905) 627-0981

info@mcmastergallery.ca


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Hours

Tuesday - Friday

10 am - 5 pm

Saturday

10 am - 3 pm

Sunday - Monday

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